The Effect of job resources on attitudinal and behavioral outcomes
An analytical study of the opinions of a sample of affiliates (officers) In the Traffic Directorate of the Holy Karbala Governorate
A Thesis Submitted To The College of Adminstration and Economics University of Karbala as Part of The Requirements For Obtaining Master’s Degree In Business Administration
By
Ali Nawwaf Hassoun Al-Daami
Supervisor
Dr. prof
Meithak Hatef Alfatlawy
ABSTRACT
The current study aims to test the relationship between job resources and situational and behavioral work outcomes by analyzing the opinions of affiliates (officers) in the Traffic Directorate of the Holy Karbala Governorate, to determine the level of job resources (self-efficacy, functional independence, social support) and their impact on the situational and behavioral work outcomes. (Job satisfaction, job commitment, job performance, organizational citizenship behavior, creativity behavior) In order to achieve the objectives of the study, a hypothetical diagram was designed that explains the nature of the relationship between the variables of the current study. A set of hypotheses was built to identify the level and nature of relationships between job resources and situational and behavioral work outputs in the Traffic Directorate in the Holy Karbala Governorate. The sample amounted to (110) officers, and the current study used the statistical package. The current study used a set of statistics to analyze the opinions of the target sample through the questionnaire data, using the programs Amos V23, Spss) to reach the results related to it, the most important of which are (confirming the loss of data through repetitions in the spss program, checking data anomalies using the Boxplot method, the normal distribution Using Kolmogorov-Smirnov, structural validity) to test the stability and reliability of the scale, and (arithmetic mean, standard deviation, relative importance, answer level, ordinal importance) for the statistical description, and the Pearson correlation coefficient, impact factor and T,F test were used.
The study reached a set of conclusions, as the results show that there is an impact relationship of job resources on attitudinal and behavioral work outputs, which shows its effects in the performance of different behaviors and attitudes for the purpose of performing the job, and this appears clearly through different attitudes and behaviors, and the study seeks to put forward recommendations that are solid The researcher worked by strengthening the work to create an appropriate environment in terms of the space for participation and the introduction of modern means that stimulate the display of job resources and the strengthening of work to establish solid bases in the internal working conditions by building an organizational culture based on the development of work requirements.
Key words: job resources, situational and behavioral work outcomes, Karbala Governorate Traffic Directorate.
