The role of political skills in building organizational renewal capacities An analytical study of the opinions of a sample of managers in telecommunications companies (Zain Iraq – Asiacell)

JOURNAL OF ADMINISTRATION AND ECONOMICS
2018, Volume 7, Issue 28, Pages 1-36

Abstract

The study dealt with the relation between the political skills and the organizational renewal capabilities. It aimed to identify the extent to which the companies managed the political skills and their role in enhancing organizational renewal capabilities. The study was based on a group of references and scientific sources that dealt with the subject. A sample of 130 managers from mobile telecom companies (Zain Iraq, Asia cell) was chosen. The aspects of the study focused on highlighting the importance and dimensions of political skills in developing the scientific capabilities of the managers of the surveyed companies by clarifying the main weaknesses and obstacles faced by managers (130) sample managers in the surveyed companies. The most prominent results are that the managers of the mobile telecom understand The findings show that the managers of mobile telecom understand their responsibilities accurately, which reflects the sustainability of the activities of other individuals They also recognize that politically skilled individuals are highly self-aware, have strong powers of discernment, are observant observers of others, and are strongly in tune with diverse social attitudes. They understand social interactions and interpret their behavior and behavior accurately in social settings. The researcher recommends that the management of the two telecommunications companies (Zain Iraq, Asia cell) should devote enough time to innovate new ideas by focusing more on winning customer loyalty and satisfaction, improving and developing customer service, which requires speed and flexibility in performance, Making the best use of the available time and making best use of it in developing the capabilities and skills of individuals and by organizing methods and methods of work in order to achieve the strategy of proactive sustainability.