The Influence of Leadership Style in Improving of Product Quality
An exploration Study in State Company for Automotive & Equipment
Automobile and Specialty Vehicleًle Factory in Alexandria
By
Atheer Riyadh Hussein Saawdy
Supervisor by
Assistant professor
Dr. Ahmed Kadhem Braies
Abstract
ًًًًًDue to the multiplicity of behaviors that leaders adopt with workers in order to achieve the goals of the organization, the issue of leadership styles requires continuous study and examination to determine the most appropriate leadership style to improve the quality of products, and the research problem came from the question: (Does the leadership style adopted in the organization contribute to enhancing the quality of its products?), the current research aims to clarify the concept of leadership and its most important theories and patterns, to define the improvement of product quality and its dimensions and the importance of quality to the organization, and to determine the influence and correlation of the leadership style (autocratic, democratic, laissez faire, transactional, transformative) in improving product quality through its dimensions (performance, features, reliability, durability ,conformity, aesthetic, serviceability, perceived quality), and based on the importance of the research as it discusses two very important topics, namely (leadership style) and (improving product quality), a hypothetical scheme was developed that defines the nature of the relationship between the two variables , In order to reveal the nature of this relationship, several hypotheses were formulated and tested using the SPSS V.25 statistical program.
ًًًًًThe research was applied to a sample of employees of the State Company for Automotiveً & Equipment Automobile and Specialty Vehicle Factory in Alexandria , And their number is (87) employees .
The information about the study was collected using a questionnaire that was designed for the purpose of analyzing the data and obtaining real results , As the study relied on a set of statistical methods to reach the results related to them, and the most important of these methods is (Alpha Cronbachً , Arithmetic Mean, Standard Deviation , Simple Correlation Coefficient, Simple Regression Analysis)
ًًًًThe research reached a set of conclusions, the most prominent of which is that the prevailing pattern in the organization is the autocratic leadership style, and the research found a positive correlation and influence for the transformational, democratic and reciprocal leadership style with improving product quality, and the existence of a negative correlation and influence for the autocratic leadership style with improving product quality, and the dimensions of product quality. (Reliability, appearance, durability, features) were below standard.
The research concluded with a set of recommendations, the most prominent of which is the need for organizations in general and industrial organizations in particular to get rid of the methods of autocratic leadership, as it is the method that leads to spreading the negative spirit among workers and reduces their loyalty to the organization and the need to emphasize that the products are integrated in dimensions because of their great impact on the quality of products in general.
Keywords : Leadership Style, Product Quality Improvement
