| The role of empowerment strategy in improving employee performance Analytical study of the opinions of a sample of officers, employees, and ranks in the Civil Status, Passports and Residency Directorate in Holy Karbala Foot To the Board of the College of Administration and Economics / Graduate Studies Department It is part of the requirements for obtaining a higher diploma, equivalent to a master’s in strategic security planning By Ali Atool Sihoud Sahlani .Under the supervision of Assistant Professor Dr Ahmed Kadim Bareas |
| Abstract This current study aims to test the role of the empowerment strategy through its dimensions (availability and ownership of information, independence and freedom of action, possession of knowledge, self managed work teams) in improving the performance of employees in its dimensions (task performance, contextual performance, adaptive performance). The study was applied in the Civil Status, Passports and Residency Directorate in the holy Karbala governorate, and through a sample of (240) respondents. The information on the study was collected using a questionnaire form, and the data and information obtained were subjected to a set of statistical methods with the help of two statistical programs (SPSS.V25, Amos V23). The study reached a set of conclusions, the most prominent of which is that the Civil Status, Passports and Residence Directorate in Karbala Governorate can enhance the performance of its employees by making available the information required by them for the purpose of conducting business in it. The current study came out with a set of recommendations, the most important of which is the need for the directorate, the study community, to enhance its employees’ possession of knowledge in the technical and administrative aspects, and the need for the directorate to pay attention to the topic of enhancing the experience of its affiliates in order to address some complex problems through specialized training courses. |
Open words: Empowerment strategy, employee performance
improvement.
