The Effect Of organizational learning processes and characteristics of learning organizations in Excellence performance

Master Thesis submitted to the Council of the College of Administration and Economics / University of Karbala as part of a Master’s degree of Science in Business AdministrationBy
Ines Abbas AL fatlawi
Supervisor
DR.Akram Mohsen Al – Yaseri

This study seeks to determined the effect of Organizational Learning and Learning Organization in superior performance, For achieving this objective we chose four dimensions for Organizational Learning processe (Knowledge equiring , information distribution , information interpreting & Organizational memory) on the hase of ( Huber ,1991:22),and we express on Learning Organization by ((leadership, networking, culture, strategic learning, demand for knowledge) on the base of (Daft ,2003:41 ) as has been the expression of superior performance dimensions (results focus on learning and processes, results focus on the customer, results focus on human resources, leadership and governance results, financial and marketing results) according to award criteria Malcolm Baldrig of educational excellence version (2011, 2012). The study was conducted at the University of Karbala, as was obtaining the necessary information through the questionnaire prepared for this purpose, where they were polled (239) of the faculty at the University of Karbala including (assistant teacher, teacher, assistant professor, professor), in addition to personal interviews. And use the correlation coefficient (Spearman)used to measure the correlation between variables and test (t) to know significant of this relationship, and multiple regression analysis, and test (F) to determine the significant regression equation we also use (R2) to explain the amount of influence the independent variables in dependent variable adopted. The study also found a set of conclusions can be summarized that there is the effect of organizational learning processes and characteristics of learning organizations individually and in comman in the outstanding performance. The study then concluded with a set of recommendations concerning three variables, and other related to future studies. Ministry of Higher Education and Scientific Researc.