Quality of work life and its impact on entrepreneurial performance  An analytical study of the opinions of a sample of workers in the General Directorate of Education in Holy Karbala

A research submitted to the Council of the College of Administration and Economics / University of Karbala Obtaining a Higher Diploma in Quality Management – Department of Business Administration,

  by
Sajjad Shaker Hussein

Supervisor
Prof.Dr.Abdul Hussein Jassim Mohammed

Abstract

This research addresses the topic of work-life quality and its impact on entrepreneurial performance for a sample of employees at the General Directorate of Education in the Holy Karbala. The goal is to provide suitable work-life quality that employees can perceive in terms of comfort and contentment. The significance of the research lies in increasing attention to the aspects of human resources and the work of the Directorate, attempting to enhance their entrepreneurial performance through the implementation of work-life quality programs. These programs encompass various dimensions, including participation, compensation, supervisory style, work environment, and employee development, influencing entrepreneurial performance in dimensions such as motivation, exception management, innovation, and technology transfer activities. To achieve this, the research problem was formulated with several questions, including:

 Is there a significant effect of the quality of work life on the entrepreneurial  performance in the organization that is the research sample?

In order to answer (the questions raised in the research problem), several hypotheses were adopted to address all aspects of the topic, and to test these hypotheses and their validity, relevant data related to the research topic was collected by adopting a questionnaire that was prepared for the purpose of the research and to complete its requirements. A purposive sample was taken. From the research community, which consisted of (60) employees of the General Directorate of Education of Holy Karbala, as an applied field for the current study, some statistical methods were used represented by (arithmetic mean, standard deviation, simple correlation coefficient, coefficient of determination R2, frequency histograms) and some Analysis programs such as (SPSS, Amos v.25, Excel, Kolmogorov-Smirnov test, Microsoft). The researcher used the descriptive analytical method in dealing with the data of the theoretical and applied framework of the research.

 In light of these data and results, a set of conclusions were reached, the most important of which are  There is a significant impact of the quality of work life on entrepreneurial performance, and this indicates the presence of a safe and comfortable environment and the provision of work requirements. This has paved the way for employees to participate in decision-making and formulating plans, and this has a positive effect on performance.

A set of recommendations were reached, the most important of which is encouraging workers in the research sample to hold seminars and discussion groups, conduct modern courses for administrative work, and implement field workshops in order to improve the qualifications of workers, make them communicate with each other, work in a team spirit, develop their capabilities and skills, and pay attention to providing a positive work environment to achieve an advanced level of leadership performance.

Keywords: Quality of work life, pioneering performance, General Directorate of Education Holy Karbala Governorate